You should also check whether you have reached the device limit. If you see the other premium features but can't download songs for offline listening, check if you have surpassed the 10,000 songs download limit. Since Spotify lets users sign in via a Facebook account, if your premium subscription is tied to your email, it won't work. Ensure you are using the correct account when logging in to your Spotify account. The easy way to solve this problem is to log out from your Spotify account and log in again. Several users have reported that sometimes Spotify doesn't let them download songs or that they don't see Spotify's premium features. Your Spotify premium features are missing, or you can't download music Then, restart the laptop and install the Spotify app again, which should solve the issue. Use a third-party clean app or the built-in disk cleanup service in Windows to clean any residual files. ![]() To solve this issue, uninstall the desktop app from your Windows laptop. The problem still pops up, especially if you run an older version of the Windows operating system. The Spotify Error Code 17 appears on your Windows computerĮrror Code 17 was a common error that Windows users experienced when using Spotify. If Spotify is experiencing an outage, you must wait for the Spotify team to resolve the problems.Ħ. ![]() You can also follow the SpotifyStatus social media account on Twitter, which lets you know when the service experiences server-side issues. To check whether Spotify is down or not, go to. For example, Spotify suffered a massive outage in March 2021. Like most online services, Spotify can suffer from outages, causing the Spotify app and web player to malfunction. The issue might be with the service if the Spotify app isn't working on all your devices. You'll find a list of common Spotify problems and their solutions below. You can resolve most of these problems and continue your music-listening experience on your favorite wireless earbuds. You can solve most of these issues yourself Cover all the basics before you get startedĪ service that caters to hundreds of millions of users across multiple platforms is bound to suffer some issues. Still, running a streaming platform for a large user base isn't easy, and users have encountered several problems with its apps. With that being said, we want to reiterate that we'll continue in our efforts to improve stability for all supported phone models from our end as well.The company's continuous effort to improve its service is one of the reasons it remains at the top of the music streaming industry despite stiff competition from Apple Music and YouTube Music. Follow the instructions in his post and you shouldn't have any more troubles.Īs we now have enough information, the general fix is in place and there's a device-specific solution, we will be marking this thread as Fixed and closing it. While this is ongoing, we want to thank for posting steps that provide a solution by modifying some phone settings. We'll continue to work on optimizing the app and trying to find a permanent solution for those affected. There's most likely something within how the affected phones process and handle the Spotify app that still causes the now playing bar to misbehave. The common denominator with every report received afterwards was that this was still intermittently an issue on Samsung phones. ![]() We've been continuing to gather your details in this thread and further looking into matters.Īs mentioned previously, the issue with the now playing bar had been resolved for the majority of users about a month ago.
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